Membership FAQs

Hello, The Sill VIP!

Hello, The Sill VIP!

The Sill Annual Membership

What is the Plant Parent Club?

Plant Parent Club is a yearly membership with annual perks, including free standard shipping, 10% off online and in-stores, early acess to new products, events, and promotions, and so much more. Our mission is to make plant parenthood fun and accessible for everyone, and we hope these perks do just that.

To enjoy your membership perks – make sure to be signed in to your online account while browsing thesill.com. No account? No problem! Simply set up your account here using the same email you purchased your annual membership with.
*Perk discounts cannot be combined with any other offers, and is not applicable to subscriptions, additional memberships, or 'Brands We Love' products. Annual membership fee is non-refundable and renews automatically every 12 months.
How much does the Plant Parent Club annual membership cost?

The Plant Parent Club membership is $39 per year – that's $3.25/month! Less than the price of a cup of coffee. Members are changed annually, and report their yearly fee pays for itself within 2-3 purchases.


When will my annual membership activate?

Your annual membership will activate on the day of purchase. To enjoy your membership perks, like 10% off all online purchases of The Sill products, visit thesill.com to create an account or sign in to your existing account. Remember you'll need to use the same email you placed your membership order with.

Your yearly membership with renew automatically in 12 months unless you cancel before your renewal date in your account backend.


How do I enjoy my membership perks?

Congratulations on joining the Club! To enjoy your membership perks, visit thesill.com to sign in or create an account. Simply use the same email you did when purchasing your membership subscription. After you're signed in — simply pick out your plant product or online workshop, and head on over to checkout. Don’t worry — your exclusive perks will automatically be applied to your order during the checkout process.

We recommend members live within the contiguous 48 states to enjoy all Plant Parent Club perks. At this time, we cannot ship to Hawaii or Alaska.


Can you gift a Plant Parent Club annual membership?

Unfortunately we are not able to process annual memberships as gift orders at this time, as membership accounts are related to the purchaser's email. If you're looking for a fun on-going gift idea, we suggest checking out our monthly potted plant subscription boxes. Please note, annual memberships or plant subscriptions cannot be purchased with a discount code or gift card.


Can I cancel my annual membership?

Because the Plant Parent Club is an annual membership with a one-time fee of $39/year, you cannot cancel your membership post-purchase. All annual membership sales are final. However please reach out to us if you are unhappy with your membership experience and we'll make it right. 


When will my Plant Parent Club membership renew?

Your membership is set up to auto renew on a yearly basis, on the date of your first membership purchase. We will send you an email 7 days prior to your annual membership's expiration date. If you receive this email reminder and do not want to continue as a member, you can simply sign in to your online account and cancel your membership.


I'm a Plant Parent Club member!

Weclome to the Club! Tag us on Instagram, shoot us a tweet, reply to our emails, come to a local event... we want to meet you!