Membership FAQs

Hello, The Sill VIP!

Hello, The Sill VIP!

The Sill Annual Membership

What is the Plant Parent Club?

The Plant Parent Club is an annual membership with exclusive perks to make plant parenthood fun and accessible. Members enjoy free standard shipping, 10% off online and in-store purchases, and early access to new products and special promotions. The membership also includes free access to our online workshops, a members-only Facebook Group, and exclusive newsletters with special content to help you take care of your plants, connect with other members, and so much more.

*Perks are not applicable to subscriptions or 3rd party Brands We Love products.


How much does the Plant Parent Club annual membership cost?

The Plant Parent Club membership is $39 per year – that's $3.25/month. Members report their annual fee pays for itself within 2 online purchases, and that they save an average of $60/year with their membership.


How do I activate my membership to enjoy the perks?

Your annual membership will activate on the day of purchase.To enjoy your membership perks, first sign in to your account, pick out your plants, planters, or workshop tickets – and head on over to checkout. Your exclusive perks will automatically be applied to your order during the checkout process! 

*We recommend members live within the contiguous 48 states to enjoy all Plant Parent Club perks. At this time, we cannot ship to Hawaii or Alaska. Perks cannot be combined with any other offers, and are not applicable to subscriptions or Brands We Love products.


How do I sign up for the member-only events?

Be sure to check out the members-only newsletter that we send out once (or twice!) a month to hear about upcoming members-only events.


When will my membership renew?

Your annual membership will automatically renew in 12 months, unless you cancel before your renewal date in your account backend. Don't worry – we will send you a reminder email 7 days prior to your renewal date.


Can I cancel my annual membership?

Because the Plant Parent Club is an annual membership with a one-time fee of $39/year, you cannot cancel your membership post-purchase. All annual membership sales are final. However please reach out to us if you are unhappy with your membership experience and we'll make it right. 


How do I get in touch if I have a suggestion for the membership?

We would love to hear from you! Submit your suggestions here.