Membership FAQs

Hello, The Sill VIP!

The Sill Annual Membership

What is the Plant Parent Club?

Plant Parent Club is a yearly membership where all people can be plant people. As a member, your perks include — a one-time welcome gift, free standard shipping with no blackout dates, 10% off sitewide*, unlimited access to our online workshops, early access to brand new products and community events, a members-only newsletter with helpful plant care tips and fun trivia, and so much more. We’re here to help you grow your plant care confidence and be the best plant parent possible. To enjoy your membership perks like free online workshop access and free shipping on every order — visit thesill.com to sign in or create an account. Use the same email you placed your membership order with.

*Cannot be combined with any other offers. Discount is not applicable to subscriptions and memberships. 


How much does the Plant Parent Club annual membership cost?

The Plant Parent Club membership is $39 per year – that's $3.25/month! Less than the price of a cup of coffee. 


When will my annual membership activate?

Your annual membership will activate on the day of purchase. To enjoy your membership perks, like 10% off all online purchases, visit thesill.com to create an account or sign in to your existing account. Remember you'll need to use the same email you placed your membership order with.


How do I enjoy my membership perks?

Congratulations on joining the Club! To enjoy your membership perks, visit thesill.com to sign in or create an account. Simply use the same email you did when purchasing your membership subscription. After you're signed in — simply pick out your online online workshop or plant product, and head on over to checkout. Don’t worry — your exclusive perks will automatically be applied to your order during the checkout process. 


Can you gift a Plant Parent Club annual membership?

Unfortunately we are not able to process annual memberships as gift orders at this time. If you're looking for a fun on-going gift idea, we suggest checking out our new monthly potted plant subscription boxes. Please note, annual memberships cannot be purchased through digital or physical gift cards. 


When will my welcome gift be delivered?

Your welcome gift will ship out within 7 business days after your membership purchase date. You might receive a shipping confirmation email from us when your new swag ships. Get excited, keep an eye out for a package from us, and in the meantime — get shopping with 10% off!


What is the cost of shipping my welcome gift and future online orders?

ZERO! Members enjoy free standard shipping on all online orders — no blackout dates or minimum required. Hurray! 


How does the members-only 10% off discount count?

Plant Parent Club members get 10% off sitewide — no blackout dates or minimum required. Simply be signed in to your account for your discount to be automatically applied to your order during checkout. Please note that this discount cannot be combined with any other offers or applied to previous purchases. 


Can I cancel my annual membership?

Because the Plant Parent Club is an annual membership with a one-time fee of $39/year, you cannot cancel your membership post-purchase. All annual membership sales are final. However please reach out to us if you are unhappy with your membership experience. We appreciate your time and feedback.


When will my Plant Parent Club membership renew?

We will send you an email three days prior to your annual membership's expiration date. This email reminder will ask you to sign in to your online account to renew or cancel your membership. 


I'm a Plant Parent Club member!

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