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Virtual Plant Appointment

Caring for plants should be fun. That’s why we offer 1-on-1 virtual consultations from the comfort of your home or office. Whether you’re looking for general care tips, maintenance techniques, or plant identification — our houseplant expert is here to help. 

Simply choose two appointment times: 15 minutes covers 3 to 5 plants; 30 minutes covers 5 to 10 plants.  After purchasing your consultation time, you will receive an order confirmation email with a link to choose a date and time. Access to a computer and internet are required. All appointment sales are final.

Flat rate standard shipping; online orders free over $50.


Flat Rate Delivery Fees

Deliveries to Manhattan (below 96th St) $50
Deliveries to parts of Jersey City $50
Deliveries to parts of Brooklyn $75
Deliveries to parts of Los Angeles $95


Local In-Home Delivery Details

→ Your order confirmation e-mail will include a link that will prompt you to choose a 4-hour delivery time frame. Deliveries are made Mon-Fri between 11am-3pm. Same day delivery is not available. Time frames are routed geographically and cannot be changed.
→ Includes placement in a room of your choice and removal of packaging.
→ Deliveries must be changed or cancelled 2 business days before your scheduled delivery date to avoid a $35.00 rescheduling fee.
→ Person accepting delivery must be at least 18 years of age.
→ Driver will not move existing furniture so please clear the area prior to delivery.
→ For a flat fee per trip, we will deliver every in-stock plant in your order regardless of the number of items.
→ If your order contains both regular stock merchandise, it may ship separately.
→ If you are not home to receive the delivery at the scheduled time, you will not be refunded your delivery fee, and a redelivery fee will be required.
→ If your building requires a COI, please reply to your Sill order confirmation to coordinate.

Plant Care: Virtual Plant Appointment

From plant specific care, to repotting tips and tricks, to pest identification — we’re here to help. Chat directly via video with a knowledgeable houseplant expert from The Sill team. We’ll kick off your appointment with a quick environmental assessment of your space, then dive into your care questions and concerns. Post consultation, we’ll email over a short assessment of your plants with care recommendations. Appointment windows are available Monday through Saturday between the hours of 9am and 5pm, and are subject to our houseplant expert’s availability.

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