Get in touch.

Our team is full of passionate plant parents ready to help. For the speediest reply, please fill out this quick form. This ensures we have what’s needed to help you as soon as possible!

Please allow our Customer Happiness team (Chrissy, Anna, Paris and Andie!) up to two business days to reach out. Add info@thesill.com to your contacts to ensure our responses land in your inbox, not your spam folder.

Reminder: If your plant arrives with cold damage due to shipping carrier delays (shipping live plants this time of year can be challenging!), please let us know so we can make it right.

For in-store inquiries, please reach out to your local shop directly.

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Live Chat

Click the green circle in the bottom right corner of your screen to live chat with our Customer Happiness team, Monday through Friday from 10am - 5pm EST. 

Prefer to send a direct email?

You can also reach our Customer Happiness team at info@thesill.com. They prioritize inquiries submitted by the form above first, but will do their best to respond to your email within two business days.

Partnership Inquires

Have a partnership or collaboration inquiry? Please email our marketing team directly at partnerships@thesill.com.

Brands We Love

If you are a maker or brand interested in us carrying your lifestyle products, please email our merchandising team at merch@thesill.com.

And if you are a brand interested in carrying our products, please email our team at info@thesill.com for more information around wholesale opportunities.

Trade Inquires

We believe plants are a key design element in any space, and are proud to work with trade professionals who help bring the best rooms to life. If you are an interior designer, plant stylist or similar who is interested in working together, email us at plantcoaches@thesill.com.