Points are active for 12 months; they only expire if your account has been inactive for 12 months—meaning you haven’t made a purchase. Your “Birthday Gift” is valid for 30 days from the date it is issued.

Yes! You can redeem a $10, $15, or $20 off reward and a free product in one purchase. However, you cannot redeem multiple $10, $15, or $20 off rewards at a time, or combine monetary rewards with another discount code.

At this time, all monetary gifts can be redeemed both in-store and online, but redeeming points for free product can only happen online. This means you can use your Welcome Gift, Birthday Gift, and $10, $15, and $20 rewards in stores but redeeming points for free product can happen as part of an online transaction only.