How to Earn Points
Frequently Asked Questions
Will my rewards expire?
Your “Welcome Gift” and “Birthday Gift” are valid for 30 days from the date they’re issued. Points are active for 12 months; they only expire if your account has been inactive for 12 months – meaning you haven’t made a purchase or participated in one of our engagement campaigns.
Can I redeem multiple rewards at a time?
Yes! You can redeem a $10, $15 or $20 off reward and a free product in one purchase. However, you cannot redeem multiple $10, $15 or $20 off rewards at a time, or combine monetary rewards with another discount code.
Can my rewards be redeemed in store?
At this time, all monetary gifts can be redeemed both in-store and online, but redeeming points for free product can only happen online at this time. This means you can use your Welcome Gift, Birthday Gift and $10, $15 and $20 rewards in stores but redeeming points for free product happens as part of an online transaction.