Frequently Asked Questions
1. How do your subscriptions work?
Subscribers receive one new plant and planter each month, shipped to their delivery address. To sign up, first choose your monthly subscription theme and then choose your preferred planter color. Your subscription will cycle through an assortment of plants and planter styles. Note: our priority is ensuring plants arrive to you living their happiest, healthiest life. This means some plants ship fully potted in their earthenware planter while others arrive in their nursery grow pot, placed inside our earthenware planter. Simply enjoy as is or remove it from the grow pot and place it inside the planter. It’s up to you!
2. How do I edit my subscription preferences?
You can update your subscription preferences from your planter color to putting your subscription on pause in your account backend. To access your account, login or create an account with the same email you placed your subscription order with.
3. Can I gift a subscription?
Yes! Look for “I want to give a gift instead” on the subscription box product page, then choose between gifting a 3-month or 6-month subscription.